Virtual Server Agreement
Dedicated Server Agreement
VIRTUAL SERVER TERMS AND CONDITIONS
Optic Fusion Inc., DBA Stratus Rack, hereby known in this agreement as Stratus Rack and The Customer agree to the following:
1.0 Scope of Services. Stratus Rack will provide The Customer with the following specific services:
1.1 Physical Server Hardware and Software Services. Stratus Rack will provide the
Physical Servers and other computer and operating-system software to operate and support
the Virtual Server in a manner acceptable in the industry. Although Stratus Rack will make
reasonable efforts to protect and backup data for The Customer on a regular basis, Stratus
Rack is not responsible for The Customer's Data residing on the Virtual Server. The
Customer is ultimately and solely responsible for the backup of The Customer's Data stored
on The Customer's Virtual Server.
1.2 Physical Server Set-Up and Updating. Stratus Rack will configure the Virtual Server,
and The Customer will load The Customer's Data onto the server computers so as to create
a fully functional Internet presence. After the Virtual Server is loaded, set up with The
Customer's Data, and is fully operational, The Customer will be responsible for all Web
Server content management.
1.3 Physical Server Connection and Access. Stratus Rack will provide connection of the
Virtual Server to the Internet, including all telecommunications equipment and connections
for the Virtual Server to provide public access on a 24-hour-a-day, 7-day-a-week basis, with
the exception of scheduled maintenance downtime. Stratus Rack will use its best efforts to
provide uninterrupted Physical Server Connection and Access, except for scheduled
maintenance downtime and any interruption to Physical Server Connection and Access
beyond its control caused by, for example, acts of nature, third-party equipment or
transmission failures, or security breaches.
1.4 Maintenance Services. Stratus Rack will perform maintenance services as Stratus Rack
deems reasonably necessary to maintain the continuous operation of the Virtual Server. The
Customer agrees to periodically-scheduled maintenance downtime periods. Stratus Rack
will provide prior notice of the maintenance downtime, except when circumstances beyond
Stratus Rack's control limit Stratus Rack's ability to do so.
1.5 Hardware, Equipment and Software. The Customer is responsible for and must provide
all telephone, computer, hardware, software equipment, and services necessary to access
Stratus Rack. Stratus Rack makes no representations, warranties, or assurances that The
Customer's equipment will be compatible with Stratus Rack's service.
2.0 Definitions.
2.1 "The Customer" means the person who orders the Virtual Server, has ownership, control
rights, and obligations for the Virtual Server.
2.2 "The Customer Data" means all supporting data files and data structures provided by
the Customer for its Virtual Server.
2.3 "Virtual Server" means the server space and software services provided to the Customer
including but not limited to the HTTP service, FTP begin using Stratus Rack's services,
SMTP service, POP service, server extensions, third-party software, and CGI library
scripts.
2.4 "Physical Server" means the serving computers, hardware and operating- system, and
software necessary to operate and support the Virtual Server in accordance with this
Agreement.
3.0 Payment Terms. The Customer agree to the following payment terms in consideration for the
services provided:
3.1 Service Fee. The Customer agrees to pay a monthly service fee provided under this
Agreement according to Stratus Rack's current Virtual Server Price Schedule, available on
Stratus Rack's website or upon request. The Service Fee shall be automatically charged to
The Customer's card on file by the 5th of each month. If The Customer first began using
Stratus Rack's services after the first of the month, Stratus Rack will prorate The
Customer's second month's Service Fee. The Service Fee is subject to adjustment, with
notice, according to the current Virtual Server Price Schedule.
3.2 Cancellation. In the event The Customer cancel The Customer's service, The Customer
will be charged in full for the entire month in which The Customer canceled The
Customer's service.
3.3 Refund Policy. No refunds will be issued after the server has been set up and The
Customer notified.
3.4 Return Policy. There are no returns.
3.5 Breach. In the event Stratus Rack terminates this Agreement because of a breach, The
Customer agrees to pay for the entire month in full, in which the breach occurred.
3.6 Tax. These fees are exclusive of any and all federal, state, and local sales, use, value
added, excise, duty and any other taxes assessed with respect to the services provided under
this Agreement, except that The Customer's income taxes and any sales or similar taxes on
the sale of The Customer's products and services to end users shall be the sole
responsibility of The Customer.
3.7 Delivery / Shipping Policy. Stratus Rack does not accept deliveries on The Customer's
behalf.
4.0 Representations and Warranties. Stratus Racks obligations under this Agreement are conditioned
upon the following representations and warranties:
4.1 Compliance with Law. The Customer represent and warrant that The Customer will
comply with all applicable state and federal laws in The Customer's performance of this
Agreement and in the use and operation of the Virtual Server, including laws governing
technology, software and trade secrets.
4.2 Authority to Contract. The Customer represent and warrant that The Customer has full
authority and right to enter into this Agreement and that there are no conflicting claims
relating to the rights granted by this Agreement.
4.3 Non-Infringement. The Customer represent and warrant that The Customer's
performance of this Agreement and providing the Web Service, including the software or
data files, shall not infringe the intellectual property or other proprietary rights of any third
party.
4.4 Stratus Rack's Performance. Stratus Rack represent and warrant that Stratus Rack's
services shall be performed in a professional and workmanlike manner, and the computer
servers will be operated in accordance with Stratus Rack's obligations as defined by this
Agreement.
4.5 Disclaimer of Warranties. EXCEPT FOR THE EXPRESS WARRANTIES
CONTAINED ABOVE, WE MAKE NO WARRANTY RELATING TO THE SUBJECT
MATTER OF THIS AGREEMENT, AND ALL SERVICES ARE PROVIDED ON AN
"AS-IS" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OF NONINFRINGEMENT.
4.6 Acceptable Use Policy. The Customer will comply with the Acceptable Use Policy
posted on Optic Fusion's website.
4.7 Notice. All notices must be sent by email to support@stratusrack.com. All notices to
Stratus Rack shall be delivered to Stratus Rack's email address as provided. All notices to
The Customer shall be delivered to The Customer's email address as provided . The parties
may change their respective address by notice delivered to the other party. Evidence of
successful transmission of all notices must be retained by the delivering party.
5.0 The Customer expressly agree that use of Stratus Rack's Virtual Server is at The Customer's own
risk. Neither Stratus Rack, its employees, affiliates, agents, third-party information providers,
merchants, licensors or the like, warranty that Stratus Rack's service will not be interrupted or error
free; nor does Stratus Rack make any warranty as to the results that may be obtained from the use of
Stratus Rack's service or as to the accuracy, reliability or content of any information serviced or
merchandise contained in or provided through Stratus Rack's service, unless otherwise expressly stated
in this Agreement.
5.1 Under no circumstances, including negligence, will Stratus Rack, its officers, agents or
anyone else involved in creating, producing or distributing Stratus Rack's service be liable
for any direct, indirect, incidental, special or consequential damages that result from the use
of or inability to Stratus Rack's service. Stratus Rack will further not be liable for results
from mistakes, omissions, interruptions, deletions of files, errors, defects, delays and
operation, or transmission or failure of performance whether or not limited to acts of nature,
communication failure, theft, destruction or unauthorized access to our records, programs
or services. The Customer acknowledges that this paragraph shall apply to all content on
Stratus Rack's Virtual Server.
5.2 The Customer's sole remedy for all damages, losses and causes of actions whether in
contract or tort (including negligence or otherwise) will not (a) exceed the actual dollar
amount which The Customer paid during the 12-month period prior to the date the cause of
action arose, or (b) include any incidental, consequential, extemporary or punitive damages
of any kind, including without limitation, loss of data, file, profit, good will, time, savings
or revenue.
6.0 Term and Termination. The following describes the effective date, duration and methods of
termination:
6.1 Effective Date. The Effective Date of this Agreement is the date of the first payment.
6.2 Duration. This Agreement will commence on the Effective Date and continue on a
month-to-month basis.
6.3 Termination for Convenience. Subject to Section 3.3, The Customer may terminate this
Agreement at any time for The Customer convenience by providing us with advance
written notice.
6.4 Breach or Default. The following constitute a breach or default of this Agreement:
a. The Customer's credit card when charged is declined,
b. The Customer's violation of Section 8.0,
c. The Customer's violation of 9.2, or
d. The Customer's violation of Sections 4.1, 4.2, 4.3, or 4.6.
6.5 Special Lien on Personal Property. Stratus Rack retains a special lien on all of The
Customer's personal property in Stratus Racks possession to secure any payment amount
The Customer may owe Stratus Rack under this Agreement.
7.0 Ownership Rights. Stratus Rack acknowledges that all right, title and interest in the customer Data
shall be solely owned by the Customer. Stratus Rack owns or have licensed all server software. In the
event that Stratus Rack elects, at Stratus Rack's option , to provide custom software to The Customer,
this software will be licensed to The Customer for use only on Stratus Racks Virtual Servers on a nonexclusive,
royalty-free, fully-paid basis according to the terms of this Agreement.
8.0 Activities Subject to Immediate Deactivation. Any Virtual Server that is used for Illegal, Abusive or
Unethical Activity may be immediately deactivated by Stratus Rack without warning to The Customer.
Illegal, Abusive or Unethical Activities include, but are not limited to, violation of the Acceptable Use Policy, unsolicited commercial email or spam, obscenity, violations of privacy, hacking, computer virus, gambling, or promotion of gambling, and any harassing
or harmful materials or uses, as determined by Stratus Rack . The Customer agree to indemnify and
hold Stratus Rack harmless from any claim resulting from The Customer's publications or use of
Illegal, Abusive or Unethical materials. Although Stratus Rack will make reasonable efforts to alert The
Customer to such activities and allow The Customer an opportunity to cure them within a 12-hour
period after discovery, Stratus Rack is not required to give notice before deactivating The Customer's
use of Stratus Rack's services if, in Stratus Rack's discretion, The Customer's use is or results in Illegal,
Abusive or Unethical activities. If a Virtual Server is disabled, the regular monthly fees still apply.
9.0 Miscellaneous.
9.1 Public Nature of Internet. Please understand that all information submitted on the
Virtual Server shall be considered publicly accessible. Important and private information
should be protected by The Customer. For example, Stratus Rack is not liable for protection
or privacy of electronic mail or other information transferred through the Internet or any
other network provider that The Customer may use.
9.2 Unsolicited Electronic Mail. The Customer are expressly prohibited from sending
unsolicited bulk mail messages ("junk mail" or "spam"). This includes, but is not limited to,
bulk-mailing of commercial advertising, information announcements, and political tracts.
Such material may only be sent to those who have specifically requested it. Malicious or
threatening email is also prohibited. Although we will make reasonable efforts to alert The
Customer to such activities and allow The Customer an opportunity to cure them within a
12-hour period after discovery, Stratus Rack reserves the right to immediately deactivate
The Customer's use of Stratus Rack's service if Stratus Rack discovers such activity.
Further, The Customer agree to indemnify and hold Stratus Rack harmless from any claim
resulting from The Customer's use or distribution of electronic mail services through the
service provided through this Agreement.
9.3 Governing Law and Attorneys' Fees. This Agreement will be interpreted and applied in
accordance with the laws of the state of Michigan, without regard to the conflicts of law
provisions. In any action or proceeding to enforce rights under this Agreement, the
prevailing party will be entitled to recover costs and attorneys' fees, whether or not a suit is
actually filed.
9.4 Control and Ownership of IP. Stratus Rack maintains and controls ownership of all IP
numbers and addresses that may be assigned to The Customer, and Stratus Rack reserves, in
Stratus Rack's sole discretion , the right to change or remove any and all IP numbers and
addresses.
9.5 Excessive CPU Usage. Virtual Servers which use, in Stratus Rack's discretion, CPU
processing capacity on the Physical Server in excess of the designed processing capacity
will be subject to immediate deactivation. Upgrades to the processing capacity are
available.
9.6 Resale of Services and Flow-down of Obligations. The Customer may resell space on
The Customer's own Virtual Servers but The Customer must first obligate any such resale
to the same terms of this Agreement and incorporate into that resale all of our rights,
including our rights regarding content and activity.
9.7 Age. The Customer certifies that The Customer id at least 18 years of age.
9.8 Transfer. The Customer may not transfer or assign this Agreement without the written
consent of Stratus Rack .
Stratus Rack Virtual Server Agreement 02/11/11
DEDICATED SERVER AGREEMENT OF OPTIC FUSION INC. DBA STRATUS RACK
This Agreement ("Agreement") is between Stratus Rack, and the party specified in the order form and
incorporated herein by reference ("Order"). Such party shall be referred to herein as the "Customer"
and shall enter into this Agreement by signing below. For good and valuable consideration, the parties
agree as follows:
1. SERVICES
Subject to the terms and conditions of this Agreement, Stratus Rack will provide to Customer Internet
facilities consisting of some or all of: connectivity, hardware management, software management, web
hosting, and/or related services described in the plan selected by Customer from Stratus Rack's then
published list of services offered from time to time ("Services"). The specific plan of Services to be
provided initially to Customer shall be as selected in the Order and thereafter as established through
correspondence between Customer and Stratus Rack.
2. TERM
The initial term of this Agreement shall be thirty (30) days. The Initial Term shall begin upon
commencement of Services to Customer, however, no Services shall commence unless and until Stratus
Rack receives and accepts a completed Order from Customer, plus payment in full for Services to be
rendered during the Initial Term and any setup charges. Stratus Rack reserves the right to reject any
submitted Order for any or no reason prior to written acceptance thereof by Stratus Rack. After the
Initial Term, unless otherwise agreed to by the parties, this Agreement shall automatically renew for
successive terms of equal length as the Initial Term unless terminated or canceled by either party only
as provided in Paragraph 9 below. The Initial Term plus all successive renewal periods during which
Service is provided shall be collectively referred to as the "Term."
3. FEES AND PAYMENT
Payment Terms. You agree to the following payment terms in consideration for the services provided:
The Customer agrees to pay a monthly service fee provided under this Agreement according to Stratus
Rack's current Dedicated Server Agreement, available on our website or upon request. The Service Fee
is to be paid via credit card and will be automatically charged to your card on file by the 5th of each
month. If you first begin using Stratus Rack's services after the first of the month, Stratus Rack will
prorate your second months Service Fee. The Service Fee is subject to adjustment, with notice,
according to the current Dedicated Server Agreement.
4. CONTENT AND CUSTOMER'S RESPONSIBILITY
Stratus Rack will exercise no control whatsoever over, nor have any responsibility or liability
whatsoever for, the content of the information passing through its network. Stratus Rack shall make no
effort to validate any information passing through its network for content, correctness, usability or for
any other reason.
5. NO WARRANTY
Customer agrees to use Stratus Rack's Services, and any information obtained through or from Stratus
Rack, at Customer's own risk. Customer acknowledges and understands that neither Stratus Rack, nor
any of its employees, representatives, agents or the like, warrant that the Services offered or
provided hereunder will not be interrupted or be error free, nor do they make any warranty or
representation as to the results that may be obtained from the use of the Service or as to the accuracy,
reliability or content of any information service or merchandise contained in or provided through the
Service, unless otherwise expressly stated in this Agreement. Stratus Rack specifically disclaims all
warranties of any kind, including, without limitation, the warranty of merchantability and fitness for a
particular purpose, whether expressed or implied, for the Service it is offering or providing hereunder.
6. PROHIBITED USES
Customer shall not use Stratus Rack's Services in violation of Stratus Rack's "Acceptable Use Policy."
7. LIMITED LIABILITY
Under no circumstances, including negligence, shall Stratus Rack, its officers, agents or anyone else
involved in creating, producing or distributing the Service hereunder be liable to Customer or any third
party, for any claims, causes of action or direct, indirect, incidental, special, or consequential, trebled,
or punitive damages, that result or have alleged to have resulted from the use of or inability to
use the Service; or that results from mistakes, omissions, interruptions, deletion of files, loss of data,
errors, defects, delays in operations, or transmission or any failure of performance, whether or not
limited to acts of God, communications failure, theft, destruction or unauthorized access to Stratus
Rack's records, programs or services. Stratus Rack further shall have no responsibility whatsoever to
Customer or any third party for the accuracy or quality of information obtained through or in
connection with its Services provided hereunder. Notwithstanding the above, Customer's exclusive
remedies for all damages, losses, costs or causes of actions from any and all claims, whether in
contract, quasi-contract, statutory, tort including negligence, or otherwise, shall not exceed the
aggregate dollar amount which Customer paid during the twelve (1) month immediately preceding the
claim or the term of this Agreement, whichever is less.
8. INDEMNIFICATION
Customer shall defend, indemnify, save and hold Stratus Rack harmless from any and all damages,
demands, liabilities, losses, costs and claims, including, without limitation, reasonable attorneys' fees,
compensatory damages, punitive damages, trebled damages, and statutory damages (hereinafter
"Liabilities") asserted against Stratus Rack, its agents, its customers, servants, officers and employees,
that may arise or result from any service provided or performed or agreed to be performed by
Customer, its agents, employees or assigns or any product distributed, offered or sold by Customer, its
agents, employees or assigns.
9. TERMINATION
This Agreement may be terminated: (i) by the customer, without cause, by giving the other party 30
days prior written notice, any time after the initial contract term;(ii) by Stratus Rack, without cause, by
giving the other party 30 days prior written notice; (iii) by Stratus Rack, at any time, upon 20 days'
prior notice if in the sole judgment of Stratus Rack, Customer breaches any material provision of this
Agreement and has not cured same by the end of the 20 days; (iv) by Stratus Rack in the event of
nonpayment by Customer as provided in Paragraph 3 above; and (v) by Stratus Rack, at any time,
without notice, if, in Stratus Rack's sole judgment, Customer is in violation of any terms or conditions
of Stratus Rack's Acceptable Use Policy.
10. ADDITIONAL TERMS AND CONDITIONS
Customer hereby acknowledges that it has received and reviewed a copy of Stratus Rack's "Acceptable
Use Policy" and that the terms of the Acceptable Use Policy are incorporated herein
by reference. Stratus Rack reserves the right to amend the Acceptable Use Policy from time to
time and Customer shall be bound by any such amendments. Customer shall have the obligation to
periodically visit Stratus Rack's web site to review its Acceptable Use Policy and to make
certain Customer is in full compliance therewith. In the event of any inconsistencies between this
Agreement and the Acceptable Use Policy, the terms of the Acceptable Use Policy
shall govern.
11. NOTICE
All notices must be sent by email to support@stratusrack.com. All notices to Stratus Rack shall be
delivered to its email address as provided. All notices to the customer shall be delivered to its email
address as provided . The parties may change their respective address by notice delivered to the other
party. Evidence of successful transmission of all notices must be retained by the delivering party.
12.MISCELLANEOUS
This Agreement sets forth the entire agreement between Stratus Rack and Customer with respect to the
subject matter hereof and supersedes all previous representations, understandings or agreements and
shall prevail notwithstanding any variance with terms and conditions of any other prior writing between
the parties. If any provision of this Agreement is held to be invalid by a court of competent jurisdiction,
then the remaining provisions shall nevertheless continue in full force and effect. Customer may not
transfer or assign this Agreement without Stratus Rack prior written consent. This Agreement shall be
governed by the laws of the State of Washington and all claims concerning this Agreement shall be
brought exclusively in the state or federal courts located in the County of Pierce in the State of
Washington. The parties hereby consent to submit to the jurisdiction of such courts and waive any
personal jurisdiction or venue defenses concerning said forum.
02/10/11 Dedicated Server Agreement